Booking terms and conditions 
 
Please read the terms and conditions that apply to all bookings for NHS Confederation events that have fees attached to them.

Annual conference bookings

You will be given the opportunity to book your sessions and networking activities once the programme has been finalised. We will contact you with the appropriate booking details.

Delegates will receive confirmation of their booking within ten working days of receipt of the booking.

Registration details and a map will be sent two weeks before the annual conference.

All delegates must confirm their name, job title and organisation four weeks prior to the event. Unless you specify when booking you will be added to the delegate list that will be circulated to conference delegates and exhibitors. Any changes to your details received less than four weeks prior to the event may not be included on the delegate list. Amendments can be made at the registration desk at the event.

To qualify for the group booking discount delegates must book as a group. The discount applies to conference places only (i.e., not dinner places) and is only available to NHS organisations.

Once a group booking is made the names of delegates attending in the group can be amended but the number of delegates attached to the group booking can not.

Conference places are not transferable, however delegate substitutions are possible. Please make these changes in writing four weeks prior to the event or after this time at the registration desk.

All cancellations must be made in writing. If you cancel your booking less than ten weeks prior to the event you will be charged 50 per cent of the delegate fee. If you cancel less than six weeks prior to the event you will be charged the full delegate fee. This also applies to group discount bookings. If you cancel any dinner booking less than six weeks prior to the event you will be charged the full fee. This charge covers the cost that we incur on your behalf.

This year we are asking all delegates to provide us with their mobile phone number so that, if necessary, we can still communicate with you once we are all on-site. This information will not be shared with any third party and will only be used to contact you with specific information about the conference (such as programme changes).

There may be a photographer at the event and photographs of delegates may be used on future marketing materials. If you do not want your photograph to be taken or used in this way please notify a member of staff on site.

Programme details are correct at time of going to press. We reserve the right to make changes where necessary.